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About Us

 

Who We Are?

BTV Directis an online e-commerce company offering consumer electronics and technology products.  We offer the comfort of shop at home convenience for a wide variety of high quality brand name products at competitive prices, ready to ship right away. We strive to bring our customers the best deals out there.

Payment Methods

BTV Direct accepts VISA, MasterCard, American Express, Discover, Google Checkout and PayPal.

Order Verification

Some orders might be subject to additional verification procedure before we can process it. For your protection from credit card fraud or identity theft, we may ask you to verify that you are the card owner or that the order and the ship-to information are valid. If your order requires verification, you will be notified by email within one business day

Please provide the correct billing information for the card being used. Billing information includes name, address and phone number of the card owner as recorded by the bank or card issuer. If using a shipping address that is different than the billing address, please provide a phone number for the shipping address.

Shipping

BTV normally ships all orders within 24 hours. Orders placed by 1pm, Monday through Friday, are generally shipped out the same day (Order subject to verification).During our promotional deals with deal partners like Groupon ,due to the high volume of orders ,it may take up to two to three business days to ship the products out unless otherwise stated on the deal page.

Sales Tax Policy

Orders shipped to Illinois State Addresses are subject to IL sales tax.Tax amount is calculated based on the sale price.

International Visitors

We do appreciate your interest in BTV Direct.  Our shipping is restricted to United States addresses only. If you are visiting us from outside the United States, you may still order from www.btvdirect.com but you must have a ship to address within the US and pay with a credit card issued from a US bank.

BTV America Inc

Phone : 847 291 0009

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